Sales Policy
Welcome to Robo Tich! We are committed to providing high-quality jewelry and exceptional customer service. This Sales Policy outlines our guidelines for purchasing, shipping, returns, and refunds. By making a purchase on our website (https://robotich.xyz/), you agree to the terms and conditions outlined in this policy.
1. Product Availability
- All products listed on our website are subject to availability. We strive to keep our inventory up to date, but we cannot guarantee that an item will be in stock at the time of purchase.
- In the event that a product is unavailable, we will notify you as soon as possible and offer a similar product or a refund.
2. Pricing and Payment
- All prices are listed in USD and are subject to change without prior notice.
- We accept major credit cards, PayPal, and other secure payment methods as specified at checkout.
- Your order will be processed once payment has been successfully completed.
3. Shipping and Delivery
- We offer standard and expedited shipping options within [Your Country] and internationally.
- Shipping costs are calculated based on your location and the size of your order. These costs will be displayed at checkout.
- Orders are typically processed within 1-3 business days. Delivery times vary depending on the shipping method selected and the destination.
4. Returns and Exchanges
- We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within 30 days of receipt for a refund or exchange.
- Items must be returned in their original condition, unused, and with all original packaging and tags attached.
- Please contact our customer service at [Your Support Email] for return authorization and instructions.
5. Refunds
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
- The refund will be issued to the original payment method used during the purchase.
- Shipping charges are non-refundable unless the return is due to a mistake on our part.
6. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us at:
- Email: support@robotich.xyz