Sales Policy for Robotich

Effective Date: March 7, 2025

At Robotich, we aim to offer a seamless and secure shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of our products, ensuring transparency and clarity in every transaction. By making a purchase on our website, you agree to the following terms.

1. Product Availability

All products listed on our website are subject to availability. While we strive to keep our stock up to date, Robotich cannot guarantee the availability of all items at all times. If a product becomes out of stock after your order is placed, we will notify you promptly and offer you the option of a full refund or a substitute item of equal value.

2. Pricing and Payment

Prices for products are listed in GBP and include VAT (Value Added Tax) unless stated otherwise. Robotich reserves the right to change prices at any time without notice. However, the price at the time of your order will be honored.

We accept various forms of payment, including credit and debit cards, PayPal, and other secure payment methods. Payments are processed through secure gateways to ensure the safety of your financial information.

3. Order Confirmation

Once you place an order, you will receive an email confirmation with the details of your purchase. This email serves as proof of your order and indicates that we have received your request. Please note that this email does not guarantee that your order will be processed, as we reserve the right to cancel or modify orders in cases of incorrect pricing, stock errors, or payment issues.

4. Shipping and Delivery

Robotich ships products to the United Kingdom and internationally. Shipping charges are calculated based on the destination and the size of your order. Shipping fees will be displayed at checkout before you complete your purchase.

We aim to process and ship orders within 1-2 business days of receiving the order. Delivery times vary depending on your location, and you will receive a tracking number once your order has shipped. Please note that delivery times are estimates, and external factors such as customs or weather may affect the delivery schedule.

5. Returns and Exchanges

We offer a 30-day return window for most products. If you are not satisfied with your purchase, you can return it for a refund or exchange. To qualify for a return, the product must be in unused, original condition with its packaging intact. Please refer to our Refund and Return Policy for detailed instructions.

6. Warranty

All products sold by Robotich come with a standard warranty against manufacturing defects. The length and terms of the warranty may vary depending on the product. If your item is defective, please contact our customer service team to arrange for a replacement or refund.

7. Customer Service

Our customer service team is available to assist with any questions, concerns, or product-related inquiries. We are committed to providing timely and helpful support to ensure that you have a positive experience with Robotich.

8. Limitation of Liability

Robotich is not liable for any damages arising from the use of our products or website, including indirect, incidental, or consequential damages. We are also not responsible for any delays in shipping or delivery caused by external factors beyond our control.

9. Changes to the Sales Policy

Robotich reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about our sales terms and conditions.

10. Contact Us

If you have any questions regarding our Sales Policy, or need assistance with an order, please contact us:

Thank you for choosing Robotich. We look forward to providing you with high-quality computer accessories and an excellent shopping experience.